Hellest.com
Copyright © 2021. All rights reserved.
- info@hellest.com
- Worldwide
Yes. Every watch listed on Hellest.com is carefully inspected and authenticated by our specialists to guarantee its originality and quality.
We specialize in pre-owned luxury watches. Each item’s condition, including any visible signs of wear, is clearly described in the product details.
Absolutely! Contact us with the brand, model, or specific reference number you’re seeking. Our global network can help source rare and exclusive timepieces for you.
Many of our watches include the original box and paperwork. However, not all pre-owned pieces have complete sets. Each product description clearly states what is included.
Yes. We ship worldwide using trusted carriers. Shipping fees and delivery times vary based on destination and shipping method.
Shipping costs depend on your country and the shipping option you select at checkout. You will see the exact cost before completing your order.
Customs duties, taxes, or import fees may apply depending on your country’s laws. These costs are the buyer’s responsibility and are not included in our prices.
We typically ship orders within 2-3 business days after payment confirmation. Delivery times depend on your location and shipping method.
Yes. Once your order ships, we’ll email you a tracking number so you can follow its journey.
You may return eligible items within 14 days of receiving your order, provided the watch is unused and in the same condition as delivered, with all original packaging and documents. Please visit our Return Policy page for full details.
Shipping costs are non-refundable unless the return is due to our error.
Warranty terms vary depending on the watch brand and model. Some watches may come with a valid manufacturer’s warranty, while others do not. Contact us for details on specific timepieces.
Yes! We offer trade-in and consignment services. If you’d like to sell your watch or upgrade to another piece, contact us for an evaluation.
Absolutely. We use secure payment processors and follow strict privacy standards to protect your data. For details, see our Privacy Policy.
We accept major credit cards, bank transfers, and select online payment platforms. Payment options will be visible during checkout.
Currently, we do not offer installment plans directly through Hellest.com. However, certain payment providers may offer financing options depending on your location.
Hellest.com operates primarily online. However, for high-value purchases, we may arrange private viewings by appointment depending on your location. Contact us for more information.
Regular maintenance, proper storage, and avoiding water or extreme temperatures help keep your watch in excellent condition. For specific care tips, contact our team.
You can email us at info@hellest.com or use our website’s contact form. We aim to respond within 24 hours on business days.
Are all watches you sell authentic?
Yes. Every timepiece we offer undergoes a thorough inspection and authentication process to guarantee its authenticity and quality.
Do you sell new or pre-owned watches?
We specialize in pre-owned luxury watches. Each item’s condition is clearly described in the product details.
Can I request a specific watch model?
Absolutely! If you’re looking for a specific piece, contact us. We can help source rare and exclusive watches through our trusted network.
Do you offer international shipping?
Yes. We ship worldwide with trusted carriers. Shipping fees and delivery times vary depending on your location.
Will I have to pay customs fees or taxes?
Customs duties, taxes, or import fees may apply based on your country’s regulations. These costs are the buyer’s responsibility.
What is your return policy?
You can return eligible items within 14 days of delivery if they remain unused and in their original condition. For full details, see our Return Policy page.
How long does it take to process my order?
Orders usually ship within 2-3 business days after payment confirmation.
Do your watches come with a warranty?
As pre-owned pieces, warranties vary depending on the brand and model. Contact us for details on specific items.
Is my personal information safe on your website?
Yes. We use secure payment systems and protect your data according to our Privacy Policy.
How can I contact Hellest?
You can email us at info@hellest.com or use the contact form on our website. We aim to respond within 24 hours on business days.
Hellest is your trusted destination for vintage and modern luxury watches. Curated with passion. Delivered with precision. Explore our unique collection and experience timeless elegance.
Hellest.com
Hellest.com